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the major role they play, it is obvious that good supervisors are the keys to the success of any organization. Many of the supervisor's daily decisions affect profits, attitudes, and morale. With a role and a function of this magnitude, it would seem logical that the process of becoming a supervisor would require years of training. However, most supervisors have had little or no training in supervisory skills. Almost universally, today's supervisory force is made up of men and women who have been promoted from being a super worker to being a supervisor. The Supervision program is a structured, open-ended, pragmatic approach to developing supervisors. It is not a teaching program, but a developing program designed to engage supervisors in a process that results in personal and professional growth. The development of more effective supervisors has a direct correlation to an increase in the productivity and profits of a company. many executives will have to transform an organizational culture that was founded on yesterday's paradigms. Priorities will have to shift and thinking will have to change.
Summary of Key Areas of Development: Key Areas:
The Successful Supervisor
Goal Setting
Your Action Plan
You and Your Self Confidence: The Critical Ingredient
Leading for Results
Managing and Controlling Your Use of Time
Motivation
Communications
Performance Appraisal
Discipline: Word and Concept
Developing Subordinates
Decision Making and Problem Solving
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