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individual's performance. The results of 360 surveys are used in a number of ways to enhance and develop the interpersonal skills and effectiveness of key employees. Multi-rater surveys have become a standard in successful organizations. A 360 Feedback Assessment gathers information from several people about an individual's effectiveness. This gives a person the unique opportunity to see themselves through the eyes of others. A 360 will identify areas in which a person is performing above, at or below the standards of his/her boss, self, peers, and customers (if applicable).
360 Feedback Assessments are powerful tools for helping individuals improve, grow and develop their soft (interpersonal) skills. The development of effective soft skills begins with the awareness of ineffective soft skills. A 360 Feedback Assessment shows an individual how others view their performance, versus what it should be. The understanding of others' perception will increase an individual's drive for success, when he/she is given the information in a constructive manner such as a 360o
Feedback Assessment.
For example, performance appraisals can be administered using a 360 Feedback Assessment. This allows employees to see the reasoning behind any decision made about their performance and can develop an action plan to improve. In addition, 360's are an essential component for continued learning and success.
Event vs. Process
Previous 360 Feedback Assessments have been missing the necessary follow-up strategies to make them effective. Organizations have been using 360's as one-day training events without follow up. A 360 is intended to be used as a starting point for a developmental process. The "Discovery 360 Feedback" provides follow-up strategies to ensure one's success.
All 360 Feedback Assessment results should be facilitated in a way that leads to a complete process for improvement. When people look at a 360 as a starting point to an improvement process, they feel more secure with the information given.
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